Main Article Content

Nur Diana
Elvia R. Shauki


This study aims to answer the phenomena that motivate the decision to grant credit restructuring to MSME debtors affected by COVID-19 at Regional Development Bank X.  This research approach uses a qualitative single case study method with multiple embedded unit analyses. Data were obtained from observation, documentation, and semi-structured interviews. This study uses content analysis, thematic, and constant comparison with the NVivo 12 Plus. The uniqueness of this study is evaluating the phenomenon of decision-making of credit restructuring using institutional logic. It is relevant to explain the relationship between individual behavior and institutions that can influence action. The results of the study show that symbolic carriers affect material carriers thereby triggering the coupling practice that is limited to the preparation of SOPs referring to POJK No.11/POJK.03/2020; POJK No.48/POJK.03/2020; POJK No.17/POJK.03/2020, while the decoupling practice occurred in the implementation of SOPs in deciding credit restructuring during COVID-19. There are multiple logics including the logic of routines, actors, and procedures. The competing logics are logic of procedures and actors in providing considerations and decisions on debtor eligibility and credit restructuring schemes. The logic of procedure is the dominant logic that motivates making credit restructuring decisions. The contribution of the study is more directed to regulators in designing more appropriate policies by considering organizational behavior.

Article Details

How to Cite
Diana, N., & R. Shauki, E. (2023). MOTIVASI KEPUTUSAN RESTRUKTURISASI KREDIT PADA MASA PANDEMI COVID-19 . Akurasi : Jurnal Studi Akuntansi Dan Keuangan, 6(1), 73-94.


Allan, N., Cantle, N., Godfrey, P., & Yin, Y. (2013). A review of the use of complex systems applied to risk appetite and emerging risks in ERM practice. British Actuarial Journal, 18(1), 163–234.
Bahtiar, R. A. (2021). Dampak Pandemi Covid19 Terhadap Sektor Usaha Mikro, Kecil, Dan Menengah Serta Solusinya. Info Singkat. Singkat-XIII-10-IIP3DI-Mei-2021-1982.pdf
Bank Indonesia. (2020). Bersinergi Membangun Optimisme Pemulihan Ekonomi. In Bank Indonesia.
Boeije, H. (2002). A purposeful approach to the constant comparative method in the analysis of qualitative interviews. Quality and Quantity, 36(4), 391–409.
BPS. (2021). Berita Resmi Statistik. In BPS.
Braun, V., & Clarke, V. (2008). Using thematic analysis in psychology,Qualitative Research in Psychology. Journal of Chemical Information and Modeling, 3(2), 77–101.
Bromley, P., & Powell, W. W. (2012). From Smoke and Mirrors to Walking the Talk: Decoupling in the Contemporary World. Academy of Management Annals, 6(1), 483–530.
Cloutier, C., & Langley, A. (2013). The Logic of Institutional Logics: Insights From French Pragmatist Sociology. Journal of Management Inquiry, 22(4), 360–380.
Creswell, J., & Creswell, J. D. (2018). Research Design Qualitative, Quantitative, and Mixed Methods Approaches (Fifth Edit). SAGE.
Damayanthi, I. G. A. E., Wiagustini, N. L. P., Suartana, I. W., & Rahyuda, H. (2022). Loan restructuring as a banking solution in the COVID-19 pandemic: Based on contingency theory. Banks and Bank Systems, 17(1), 196–206.
DiMaggio, P. J., & Powell, W. W. (1983). The iron cage revisited institutional isomorphism and collective rationality in organizational fields. Advances in Strategic Management, 17, 143–166.
Economy Okezone. (2020). OJK Beberkan Tantangan dan Kendala Penerapan Restrukturisasi Kredit. Economy Okezone.
Friedland, R., & Alford, R. R. (1991). Bringing Society Bank In: Symbols, Practices, and Institutional Contradictions.
Greenwood, R., Oliver, C., Lawrence, T. B., & Meyer, R. E. (2017). The SAGE Handbook of Organizational Institutionalism (Second Edi). SAGE.
Greenwood, R., Suddaby, R., & Hinings, C. R. (2002). Theorizing change: The role of professional associations in the transformation of institutionalized fields. Academy of Management Journal, 45(1), 58–80.
Greve, H. R., & Argote, L. (2015). Behavioral Theories of Organization. In International Encyclopedia of the Social & Behavioral Sciences: Second Edition (Second Edi, Vol. 2). Elsevier.
Jan, P. T., Lu, H. P., & Chou, T. C. (2012). The adoption of e-learning: An institutional theory perspective. Turkish Online Journal of Educational Technology, 11(3), 326–343.
Kasmuri, S., & Shauki, E. R. (2019). Decision-Making Behavior of Loan Restructuring Based on Institutional Logics: Case Study Bank Perkreditan Rakyat Industry in West Java Region. AFEBI Accounting Review, 4(01), 1.
Kementerian Keuangan. (2020). Kajian Reformasi Sistem Keuangan. Kementerian Keuangan, 00, 1–3.
Kementerian Koordinator Bidang Perekonomian. (2022). Perkembangan UMKM sebagai Critical Engine Perekonomian Nasional Terus Mendapatkan Dukungan Pemerintah. Ekon.Go.Id. UMKM sangat besar untuk,total penyerapan tenaga kerja nasional.
Kodeih, F., & Greenwood, R. (2014). Responding to Institutional Complexity: The Role of Identity. Organization Studies, 35(1), 7–39.
Lepoutre, J. M. W. N., & Valente, M. (2012). Fools breaking out: The role of symbolic and material immunity in explaining institutional nonconformity. Academy of Management Journal, 55(2), 285–313.
LPPI. (2020). Relaksasi Kredit Umkm & Dampaknya Bagi Sektor Perekonomian Di Indonesia Tahun 2020. Lembaga Pengembangan Perbankan Indonesia, 1–3.
Meyer, J. W., & Rowan, B. (1977). Institutionalized Organizations: Formal Structure as Myth and Ceremony. American Journal of Sociology, 83(2), 340–363.
Meyer, R. E., & Höllerer, M. A. (2010). Meaning structures in a contested issue field: A topographic map of shareholder value in Austria. Academy of Management Journal, 53(6), 1241–1262.
Micucci, G., & Rossi, P. (2017). Debt Restructuring and the Role of Banks’ Organizational Structure and Lending Technologies. Journal of Financial Services Research, 51(3), 339–361.
Mitter, C., Weidinger, A., & Coetzee, J. (2015). Lender-Borrower Relationships In Austrian Banks: An Exploratory Study of Distressed Loans. International Business & Economics Research Journal, 14(6), 851–868.
Mukhlisin, M., & Fadzly, M. (2020). Multiple logics within the international Islamic financial architecture: implications for Islamic financial reporting standards. Accounting Research Journal, 33(6), 709–727.
OJK. (2020a). Frequently Asked Questions Restrukturisasi Kredit/Pembiayaan terkait Dampak COVID-19. In Otoritas Jasa Keuangan. Restrukturisasi Kredit dan Pembiayaan terkait Dampak Covid 19.pdf
OJK. (2020b). Statistik Perbankan Indonesia.
OJK. (2023). Statistik Perbankan Indonesia.
OJK, & BCG. (2020). Bagaimana UMKM & Perbankan Dapat Sukses di Era Disrupsi Ekonomi dan Digital.
Ombudsman RI. (2020). Janji Manis Relaksasi Kredit. Ombudsman Republik Indonesia.
Pache, A. C., & Santos, F. (2013). Inside the hybrid organization: selective coupling as a response to conflicting institutional logics. Academy of Management Journal, 56(4), 972–1001.
Reay, T., & Hinings, C. R. (2009). Managing the rivalry of competing institutional logics. Organization Studies, 30(6), 629–652.
Saunders, M. N. K., Lewis, P., & Thornhill, A. (2019). Research Methods for Business Students (Eight Edit). Pearson.
Scott, W. R. (2014). Institutions and organizations: ideas, interests, and identities. In Sage Publications (Vol. 4).
Shauki, E. R. (2018). Qualitative and Mixed-Method Research Analysis Using Nvivo 11. Case Writing and Methodology, ECAM, 809303.
Struckell, E., Ojha, D., Patel, P. C., & Dhir, A. (2022). Strategic choice in times of stagnant growth and uncertainty: An institutional theory and organizational change perspective. Technological Forecasting and Social Change, 182(December 2021), 121839.
Sunny, S. S., & Tang, C. T. (2022). Regulator-initiated corporate debt restructuring: Evidence from Bangladesh. IIMB Management Review, 34(2), 153–167.
SWA. (2014). Tiga Pilar Menjadi Fokus BPD Regional Champion. SWA.
Thompson, A., Peteraf, M., Gambke, J., & III, A. J. S. (2022). Crafting and Executing Strategy: Concepts and Cases (23rd ed.). McGraw Hill LLC.
Thornton, P. H., & Ocasio, W. (1999). Institutional Logics and the Historical Contingency of Power in Organizations : Executive Succession in the Higher Education Publishing Industry , 1958 –. American Journal of Sociology, 105(3), 801–843.
Thornton, P. H., & Ocasio, W. (2008). Institutional Logics. In The SAGE Handbook of Organizational Institutionalism (Issue August 2014).
Thornton, P. H., Ocasio, W., & Lounsbury, M. (2012). The Institutional Logics Perspective: A New Approach to Culture, Structure, and Process (1st ed.). Oxford University Press.
Tilcsik, A. (2010). From Ritual to Reality: Demography, Ideology, and Decoupling in a Post Communist Government Agency. The Academy of Management Journal, 53(6), 1474–1498.
Yin, R. K. (2018). Case Study Research and Application Design and Methods (Sixth Edit). SAGE.
Zilber, T. B. (2016). How institutional logics matter: A bottom-up exploration. Research in the Sociology of Organizations, 48A, 137–155.
Abstract viewed = 52 times
PDF downloaded = 53 times