MEASURING FINANCIAL INCLUSION IN SMES: A PATHWAY TO STRENGTHENING FINANCIAL RESILIENCE
DOI:
https://doi.org/10.29303/akurasi.v8i2.811Keywords:
Financial Inclusion, Financial Technology, Financial Literacy, Financial Behavior, Financial Risk, Financial ResilienceAbstract
Financing is vital to business performance because it secures funds for projects and operations. For Small and Medium Enterprises (SMEs), access to credit is constrained by weak collateral and limited credit histories. This study examines how financial literacy, behavior, risk, and financial technology affect financial inclusion among SMEs in Gianyar Regency, Bali. Using a quantitative design, we purposively sampled 100 SMEs based on location, fintech adoption, and operating history. Data were collected via a questionnaire and analyzed with SmartPLS 4 using PLS-SEM. Results indicate financial knowledge, behavior, risk management, and fintech enhance inclusion, but risk hinders fintech adoption. These findings highlight that financial competence and risk mitigation are crucial to accessing formal financial services. Integrating Financial Inclusion Theory and Financial Resilience Theory, it argues that fintech adoption can strengthen SMEs’ financial stability. Policymakers and financial institutions should advance financial literacy, prudent conduct, and risk reduction to build more inclusive ecosystems.
Downloads
References
Abdurohim Dindin. (2023). Strategi Pengembangan Kelembagaan UMKM. In Buku Kelembagaan Umkm. Bintang Pustaka Madani.
Ainiyah, F., & Yuliana, I. (2022). Pengaruh penggunaan fintech dan literasi keuangan terhadap inklusi keuangan. Jurnal masharif al-syariah: Jurnal Ekonomi dan Perbankan Syariah, 7(3). Https://doi.org/10.30651/jms.v7i3.12762
Anggraini, D., & Haryadi, H. (2020). Analisis peran kredit perbankan dalam pendanaan usaha mikro, kecil, dan menengah (UMKM) serta hubungannya dengan pertumbuhan ekonomi di Provinsi Jambi. Jurnal Paradigma Ekonomika, 15(2), 277–286. https://doi.org/10.22437/paradigma.v15i2.10329
Anisyah, E. N., Pinem, D., & Hidayati, S. (2021). Pengaruh literasi keuangan, inklusi keuangan dan financial technology terhadap perilaku keuangan pelaku UMKM di Kecamatan Sekupang. MBR (Management and Business Review), 5(2), 310–324. https://doi.org/10.21067/mbr.v5i2.6083
Apriliani, P. A., & Yudiaatmaja, F. (2023). Pengaruh literasi keuangan dan financial technology terhadap inklusi keuangan mahasiswa program studi s1 manajemen universitas pendidikan ganesha. Prospek: Jurnal Manajemen Dan Bisnis, 5(1), 20–28. https://doi.org/10.23887/pjmb.v5i1.49635
Aracil, E., Fernández-Méndez, L., Roch-Dupré, D., & Fuertes, F. J. (2025). Trust and financial inclusion: A literature review with reference to the digital transformation. Heliyon, 11(16), e44128. https://doi.org/https://doi.org/10.1016/j.heliyon.2025.e44128
Aziz, A., Pangestuti, D. C., & Hidayati, S. (2024). Pengaruh risiko terhadap pertumbuhan usaha mikro, kecil, dan menengah (UMKM). Owner : Riset dan Jurnal Akuntansi, 8(2), 1238–1254. https://doi.org/10.33395/owner.v8i2.2062
Chauhan, Y., & Dey, D. K. (2020). Does financial literacy affect the value of financial advice? A contingent valuation approach. Journal of Behavioral and Experimental Finance, 25, 100268. https://doi.org/https://doi.org/10.1016/j.jbef.2020.100268
Cucinelli, D., & Soana, M. G. (2023). Investor preferences, financial literacy and intermediary choice towards sustainability. Research in International Business and Finance, 66, 102027. https://doi.org/https://doi.org/10.1016/j.ribaf.2023.102027
Dewi, M. A. (2020). Dampak fintech terhadap perkembangan inklusi keuangan pada umkm di jawa timur. Gorontalo Accounting Journal, 3(2), 68. https://doi.org/10.32662/gaj.v3i2.973.
Djakaria, T. J., Lasmanah, & Setiyawan, S. (2023). Pengaruh literasi keuangan, perilaku keuangan, dan penggunaan fintech terhadap peran inklusi keuangan. Jurnal Riset Manajemen dan Bisnis, 3(2), 79–85. https://Doi.Org/10.29313/Jrmb.V3i2.2826
Duan, M., Du, R., & Ma, S. (2025). Temporal hypergraph attentive transformer for regional financial risk prediction: Integrating risk contagion dynamics and temporal pattern mining. Alexandria Engineering Journal, 133, 137–156. https://doi.org/https://doi.org/10.1016/j.aej.2025.11.005
Durai, T., & Stella, G. (2019). Digital finance and its impact on financial inclusion. Journal of Emerging Technologies and Innovative Research. https://doi.org/https://doi.org/10.36676/dira.v13.i1.167
García Mata, O. (2021). The effect of financial literacy and gender on retirement planning among young adults. International Journal of Bank Marketing, 39(7), 1068–1090. https://doi.org/https://doi.org/10.1108/IJBM-10-2020-0518
Garg, N., & Singh, S. (2018). Financial literacy among youth. International Journal of Social Economics, 45(1), 173–186. https://doi.org/https://doi.org/10.1108/IJSE-11-2016-0303
Ghozali. (2021). Partial Least Squares : Konsep, Teknik Dan Aplikasi Menggunakan Program Smartpls 3.2.9 Untuk Penelitian Empiris, 3/E. Badan Penerbit Undip.
Grohmann, A., Klühs, T., & Menkhoff, L. (2018). Does financial literacy improve financial inclusion? Cross country evidence. World Development, 111, 84–96. https://doi.org/https://doi.org/10.1016/j.worlddev.2018.06.020
Hayashi, F., & Routh, A. (2025). Financial literacy, risk tolerance, and cryptocurrency ownership in the United States. Journal of Behavioral and Experimental Finance, 46, 101060. https://doi.org/https://doi.org/10.1016/j.jbef.2025.101060
Gupta, S., Chaudhary, P., & Dawar, V. (2025). The amplified impact of ESG on banks with lower funding costs: Insights from G20 economies. Finance Research Letters, 85, 108025. https://doi.org/https://doi.org/10.1016/j.frl.2025.108025
Hair, J. F. (2017). A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM) Second Edition.
Hakim, M. S., Nareswari, N., Ciptomulyono, U., Hanoraga, T., & Akbar, I. A. (2022). Pengembangan model crowdfunding berbasis ekuitas sebagai akses pendanaan bagi UMKM di Jawa Timur. Sewagati, 7(2), 270–276. https://Doi.Org/10.12962/J26139960.V7i2.481
Holle, M. H. (2019). Inklusi keuangan; solusi pengentasan kemiskinan guna daya saing perekonomian bangsa. AMAL: Journal of Islamic Economic And Business (JIEB), 01(02). https://doi.org/https://doi.org/10.33477/eksy.v1i02.1257
Kilay, A. L., Simamora, B. H., & Putra, D. P. (2022). The influence of e-payment and e-commerce services on supply chain performance: Implications of open innovation and solutions for the digitalization of micro, small, and medium enterprises (MSMEs) in Indonesia. Journal of Open Innovation: Technology, Market, and Complexity, 8(3), 119. https://doi.org/https://doi.org/10.3390/joitmc8030119
Kodongo, O. (2024). Financial inclusion effects of engaging with the fintech ecosystem. International Review of Economics & Finance, 96, 103671. https://doi.org/https://doi.org/10.1016/j.iref.2024.103671
Kerthayasa, I. W., & Darmayanti, N. P. A. (2023). Pengaruh literasi keuangan dan financial technology terhadap inklusi keuangan di desa pengotan. E-Jurnal Manajemen Universitas Udayana, 12(2), 137. https://doi.org/10.24843/ejmunud.2023.v12.i02.p02
Kusuma, M., Narulitasari, D., & Nurohman, Y. A. (2022). Inklusi keuangan dan literasi keuangan terhadap kinerja dan keberlanjutan umkm disolo raya. Among Makarti, 14(2). https://doi.org/10.52353/ama.v14i2.210
Lestari, S. P., Putri, L. P., & Rosela, A. (2023). The Influence of Financial Literacy and Locus of Control on the Financial Behavior of Smes Medan City. Medan International Conference Economics and Business. https://doi.org/https://doi.org/10.30596/miceb.v1i0.266.
Li, B., & Li, L. (2025). Financial risk under differences in legal efficiency: An analysis of the moderating effect of judicial transparency. Finance Research Letters, 86, 108480. https://doi.org/https://doi.org/10.1016/j.frl.2025.108480
Lusiana, R., Hamidi, M., & Rahim, R. (2025). Pengaruh literasi keuangan, financial technology dan inklusi keuangan terhadap kinerja umkm di kabupaten padang pariaman. Journal of Accounting and Finance Management, 6(4), 1908–1917. https://doi.org/10.38035/jafm.v6i4.2418
Mahfirah, T. F., Rahmi, Haneul, Tazkia, & Putri, C. A. (2023). Pelatihan product branding sebagai optimalisasi strategi pemasaran bagi UMKM. Sarwahita, 20(02), 131–141. https://doi.org/10.21009/sarwahita.202.2
Mandala, I. G. N. A. K., & Putri, P. Y. A. (2025). Kinerja berkelanjutan UMKM di bali: Peran literasi keuangan inovasi fintech dan inklusi keuangan. Journal of Applied Managerial Accounting, 9(1), 98–113. https://doi.org/https://doi.org/10.30871/jama.v9i1.9398
Marisa, O. (2020). Persepsi kemudahan penggunaan, efektivitas, dan risiko berpengaruh terhadap minat bertransaksi menggunakan financial technology. Jurnal Administrasi Kantor, 8 (2), 139-152. https://doi.org/https://doi.org/10.51211/jak.v8i2.1448
Mauliddah, N. (2024). Inkluasi keuangan pada UMKM di Kecamatan Balongpanggang Kabupaten Gresik. Journal of Management and Innovation Entrepreunership (JMIE), 1(2), 287-295. https://Doi.Org/10.59407/Jmie.V1i2.418
Mayasari, N. M. D. A., Dewi, G. A. K. R. S., Yulianthini, N. N., & Dewanti, N. M. A. (2023). Peningkatan kinerja usaha pedagang pasar Banyuasri Singaraja melalui literasi dan inklusi keuangan. Bisma: Jurnal Manajemen, 9(1), 77–85. https://doi.org/10.23887/bjm.v9i1.60982
Mbere, V., & Safitri, H. (2024). The effect of financial literacy and income on credit taking decisions with financial behavior as a moderating variable in pontianak city msmes. Ekombis Review: Jurnal Ilmiah Ekonomi dan Bisnis, 12(3), 2965–2976. https://doi.org/10.37676/ekombis.v12i3
Morgan, P. J., & Long, Q. T. (2020). Fintech And Financial Literacy In Viet Nam (1154). Https://Www.Adb.Org/Publications/Fintech-And-Financial-Literacy-Viet-Nam
Natalia, N. P., & Wiagustini, N. L. P. (2022). Pengaruh financial technology, karakteristik perusahaan, karakteristik pemilik dan lokasi usaha terhadap keputusan pendanaan umkm di Provinsi Bali. Buletin Studi Ekonomi, 189 https://doi.org/https://doi.org/10.24843/BSE.2022.v27.i02.p04.
Novitasari, A. T. (2022). Kontribusi UMKM terhadap pertumbuhan ekonomi era digitalisasi melalui peran pemerintah. Journal of Applied Business and Economic (JABE), 9 (2), 184-204 https://doi.org/http://dx.doi.org/10.30998/jabe.v9i2.13703
Ozili, P. K. (2020). Theories of financial inclusion. https://doi.org/http://dx.doi.org/10.2139/ssrn.3526548
Pitri, D. C. (2023). Dampak financial technology (FinTech) terhadap perkembangan inklusi keuangan pada UMKM di Kota Jember. Neraca: Jurnal Ekonomi, Manajemen dan Akuntansi, 1(4), 341–352. https://doi.org/10.572349/neraca.v1i4.339
Pohan, H. T., & Nurhamid, N. (2022). Pengaruh tingkat kesehatan bank terhadap inklusi keuangan. Syntax Literate; Jurnal Ilmiah Indonesia, 7(12), 19096. https://doi.org/10.36418/syntax-literate.v7i12.11191
Pratiwi, Y. E. (2023). Pengaruh literasi keuangan dan financial technology terhadap inklusi keuangan pada generasi milenial kota semarang. Neraca: Jurnal Ekonomi, Manajemen dan Akuntansi, 1(4), 156–168. https://doi.org/10.572349/neraca.v1i4.285
Purwidianti, W., Santoso, A. B. P., Darmawan, A., Rahmawati, I. Y., & Setiyani, L. (2022, September 13). The impact of financial literacy, financial planning, financial self-efficiency, and demographic variables on financial behavior. Proceedings of the 3rd International Conference of Business, Accounting, and Economics. https://doi.org/10.4108/eai.10-8-2022.2320785
Pusporini, P. (2020). Pengaruh tingkat literasi keuangan terhadap pengelolaan keuangan pada pelaku umkm kecamatan cinere, depok. Jurnal Ilmu Manajemen Terapan, 2(1), 58–69. https://doi.org/10.31933/jimt.v2i1.315
Purnomo, S., Nurmalitasari, N., & Nurchim, N. (2024). Digital transformation of msmes in indonesia: a systematic literature review. Journal of Management and Digital Business, 4(2), 301–312. https://doi.org/10.53088/jmdb.v4i2.1121
Putri, R. E., Goso, G., Hamid, R. S., & Ukkas, I. (2022). Pengaruh literasi keuangan, financial technology dan inklusi keuangan terhadap kinerja keuangan pengusaha muda. Owner:Riset & Jurnal akuntansi, 6(2), 1664–1676. https://Doi.Org/10.33395/Owner.V6i2.790
Putri, G. A., Widagdo, A. K., & Setiawan, D. (2023). Analysis of financial technology acceptance of peer to peer lending (P2P lending) using extended technology acceptance model (TAM). Journal of Open Innovation: Technology, Market, and Complexity, 9(1), 100027. https://doi.org/https://doi.org/10.1016/j.joitmc.2023.100027
Saleh, C., & Kusumawardhani, R. (2025). Pengaruh financial knowledge, financial attitude, dan lifestyle terhadap financial management behavior generasi z kota yogyakarta. Jurnal Manajemen Terapan Dan Keuangan, 14(2), 741–754. https://doi.org/10.22437/jmk.v14i2.44233
Salter, A. W., & Tarko, V. (2018). Governing the banking system: an assessment of resilience based on elinor ostrom’s design principles. Journal of Institutional Economics, 15(3), 505-519. doi:10.1017/S1744137418000401
Sanistasya, P. A., Raharjo, K., & Iqbal, M. (2019). The effect of financial literacy and financial inclusion on small enterprises performance in East Kalimantan. Jurnal Economia, 15(1), 48–59. https://doi.org/10.21831/economia.v15i1.23192
Saputra, R., & Dahmiri, D. (2022). Pengaruh financial technology terhadap perilaku keuangan melalui niat berperilaku sebagai variabel mediasi pada usaha kecil menengah di Kabupaten Tebo. Jurnal Manajemen Terapan Dan Keuangan, 11(03), 755–768. https://doi.org/10.22437/jmk.v11i03.18000
Satria, C., & Khoirunnisa. (2024). Systematic literature review (SLR): Inklusi keuangan terhadap kinerja UMKM. Ekonomica Sharia : Jurnal Pemikiran Dan Pengembangan Ekonomi Syariah, 9(2):207-220. https://doi.org/10.36908/esha.v9i2.1046
Setiawan, B., Nugraha, D. P., Irawan, A., Nathan, R. J., & Zoltan, Z. (2021). User innovativeness and fintech adoption in Indonesia. Journal of Open Innovation: Technology, Market, and Complexity, 7(3), 188. https://doi.org/https://doi.org/10.3390/joitmc7030188
Sugiharti, H., & Maula, K. A. (2019). Pengaruh literasi keuangan terhadap perilaku pengelolaan keuangan mahasiswa. Accounthink : Journal of Accounting and Finance, 4(02). https://doi.org/https://doi.org/10.35706/acc.v4i2.2208
Sugiyono.(2022).Metode Penelitian Kuantitatif, Kualitatif, Dan R&D (4th Ed.). Alfabeta.
Trimulato. (2022). Linkage bank syariah dan fintech syariah penyaluran pembiayaan berbasis digital dan risiko pembiayaan. Jurnal Ilmiah Ekonomi Islam, 8(2), 1257–1269. https://doi.org/10.29040/jiei.v8i2.4902
Veronica, M. S., & Indrawan, D. R. (2024). Studi faktor penentu risky credit behavior dalam penggunaan pay later generasi Z. Jurnal Muara Ilmu Ekonomi Dan Bisnis, 8(1), 97–113. Https://Doi.Org/10.24912/Jmieb.V8i1.29012
Wahyuni Sari. (2023, November 21). Jumlah UMKM di Bali. Tribun-Bali. Https://Bali.Tribunnews.Com/2023/11/21/Jumlah-Umkm-Bali-442-Ribu-Namun-Masih-Banyak-Yang-Belum-Manfaatkan-Digitalisasi
Wang, J., Jiang, C., Zhou, L., & Wang, Z. (2024). Representing and discovering heterogeneous interactions for financial risk assessment of SMEs. Expert Systems with Applications, 247, 123330. https://doi.org/https://doi.org/10.1016/j.eswa.2024.123330
Wati, L. N., Isprihayadi, H., Nisa, K., Lutfi, M., & Suprapta, I. (2020). Financial technology and financial inclusion on sme: mixed-method research approach. Moneter : Jurnal Akuntansi Dan Keuangan, 7(2), 232–236. https://doi.org/10.31294/moneter.v7i2.9583
Winarto, W. W. A. (2020). Peran fintech dalam usaha mikro kecil dan menengah (UMKM). Jurnal Ekonomi Dan Ekonomi Syariah(JESYA), 3(1), 61-73. https://doi.org/https://doi.org/10.36778/jesya.v3i1.132
Wulandari, I. W., Sari, W. N., Fitriani, D., & Pandin, M. Y. R. (2023). Strategi financial resilience terhadap ancaman resesi ekonomi pada UMKM di Kec. Menganti. Jurnal Manajemen Dan Ekonomi Bisnis, 3(3), 259–274. https://Doi.Org/10.55606/Cemerlang.V3i3.1332
Yanti, W. I. P. (2019). Pengaruh inklusi keuangan dan literasi keuangan terhadap kinerja umkm di kecamatan moyo utara. Jurnal Manajemen Dan Bisnis, 2(1). https://Doi.Org/10.37673/Jmb.V2i1.305
Yunus, M. H., Mahfudnurnajamuddin, Baharuddin Semmaila, & Ratna Dewi. (2022). Pengaruh risiko bisnis, literasi keuangan dan inklusi keuangan terhadap kinerja keuangan dan keberlangsungan usaha pada sektor usaha mikro, kecil dan menengah di Kota Palopo. Journal of Management Science (JMS), 3(2), 168–199. https://doi.org/10.52103/jms.v3i2.1088
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2025 Gusi Putu Lestara Permana, I Putu Bayu Andre Wicaksana, Nur Jannah Mohaidin

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
Authors who publish in Akurasi: Jurnal Studi Akuntansi dan Keuangan agree to the following terms:
- Authors retain the copyright of their articles.
- Authors grant Akurasi: Jurnal Studi Akuntansi dan Keuangan the right of first publication.
- Articles are licensed under the Creative Commons Attribution-ShareAlike 4.0 International License (CC BY-SA 4.0).
- This license allows anyone to copy, distribute, display, and adapt the articles for any purpose, including commercial use, as long as proper credit is given to the author(s) and the source, and derivative works are distributed under the same license.
- All published articles are open access and may be used for educational, research, and scientific purposes.




